Sure, that must be it
This user's phone goes silent, so he contacts the help desk and a trouble ticket is created. A few days later, the phone is still dead — but the ticket is closed.
View ArticleAmazon S3 is MIA; SLA full of FAIL
It's IT Blogwatch: in which Amazon's "three-nines-reliable" S3 service was down for EIGHT HOURS, Sunday. Not to mention more Error'd...Here's Howard Dahdah frahm dahnahdah: [You're a dag, mate -Ed.]
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Gmail email FAIL: why Gmail went down. #gonegoogle
Gmail, Google's email service, was down for an hour or two yesterday, causing widespread wailing and gnashing of teeth. Not just the free version, but also the Google Apps email service was affected....
View ArticleThe cloud is not the answer to every problem
Let’s all take a big step forward together and admit it, we’re tired of hearing about “The Cloud.” Almost everywhere you look there is an article, interview, product release, or discussion on the...
View Article5 ways IT can improve customer satisfaction
The key to a great IT department is repeatable process and foresight, for both your employees and your customers .
View Article3 things you need to know to save your IT job: #1 Cloud computing
Do you have an IT job involving enterprise data? More importantly, do you want to keep it? If you answered “Yes” to both questions, you’ll want to make sure you’re fully prepared for three big shifts...
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